Last Updated: 24 September 2026
At AllOutPlay Ltd, we are committed to protecting your privacy. This policy explains how we handle your data across our quote system and our WooCommerce store.
1. Who We Are
- Website:
https://alloutplay.co.uk - Company Name: AllOutPlay Ltd (Reg: 04485852)
- Email: sales@alloutplay.co.uk
- Address: 19A Merretts Mill Woodchester Gloucestershire GL5 5EX
- Phone: +44 (0)1453 755161
2. Data We Collect & Why
We collect personal information to fulfill your requests and orders:
- Orders & Quotes: We collect your name, billing/shipping address, email, and phone number. This is necessary to process your transaction and deliver your items.
- Payments: We do not store your credit card details. When you pay, you are redirected to PayPal. PayPal collects your payment information according to their own privacy policy.
- Comments: We collect data shown in comment forms, plus your IP address and browser string for spam detection.
3. How We Use Cookies
We use cookies to make our store work and to understand our traffic.
Essential Cookies (Always On)
These are strictly necessary for the website to function and do not require consent under UK law.
| Cookie Name | Source | Purpose | Duration |
| woocommerce_cart_hash | WooCommerce | Helps the site know when cart data changes. | Session |
| woocommerce_items_in_cart | WooCommerce | Remembers how many items are in your cart. | Session |
| wp_woocommerce_session_ | WooCommerce | A unique code that links your browser to your cart. | 2 Days |
| rfqtk_wp_session | Quote System | Remembers items added to your quote request. | 30 Days |
| aop_cookie_consent | AllOutPlay | Remembers your cookie choices. | 180 days |
Optional Cookies (Consent Required)
Analytics cookies help us understand how visitors use our website so we can improve it. These services only load after you accept Analytics cookies. You can reject optional cookies or change your choice at any time using Cookie settings.
| Cookie Name | Source | Purpose | Duration |
| _ga, _ga_* | Google Analytics | Uses browser identifiers to measure visits and website usage so we can improve the site. | Up to 2 years |
| _clck | Microsoft Clarity | Recognises a browser across visits to our website. | Up to 1 year |
| _clsk | Microsoft Clarity | Links page views during a visit. | Up to 1 day |
Analytics
With your consent, we use Google Analytics and Microsoft Clarity to understand how visitors use our website and improve it. This includes information about pages visited, clicks, scrolling and replays of browsing activity. You can withdraw consent at any time through Cookie settings. See Google’s privacy policy and Microsoft’s privacy statement.
4. Third-Party Data Sharing
We use the following providers to fulfil requests and orders, and, with your consent, to understand website usage:
- Payment Processors: Your order details are passed to PayPal to facilitate payment.
- Delivery Services: Your name and address are shared with our couriers for delivery.
- Analytics: With your consent, Google Analytics and Microsoft Clarity receive website usage information and browser identifiers to help us improve the website.
5. Data Retention
- Order Data: We keep order information for as long as required for tax and accounting purposes.
- Quote Requests: Retained for customer service and follow-up history.
- Microsoft Clarity: Browsing replays are normally retained for 30 days. Selected replays and interaction reports may be retained for up to 13 months. See Microsoft’s Clarity retention information.
6. Your Rights
Under UK GDPR, you have the right to access, correct, or erase your personal data. To exercise these rights, please contact us at sales@alloutplay.co.uk. You can also withdraw your consent for optional cookies at any time using Cookie settings.